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16)    How long does a text message take to receive?
17)    I read in the newspaper that there were laws against advertising on cell phones?
18)    Is your service available Nationally?
 
 
 
1)  Are you going to spam my cell-phone?
We don’t send unsolicited messages to your phone. We only send you the sales deal promotions you want when we find it and because we know your phone is personal, we don’t intrude on your privacy. Infact you determine how often you receive deal alert and at what time of the day you want it. You are in full control.. You can unsubscribe at anytime with no question asked. Please see full details of our privacy protection policy for more information.

2)  How Safe is my phone number and what do you do with it ?
Be rest assured, we have implemented a secure server software (SSL) which encrypts all your information before it is sent over to us in order to protect your information or your privacy. We send the deal information or alert into your mobile phone.We will not, under any circumstances, sell or otherwise distribute your cell phone numbers to third parties or Valklub clients. For more information check our Privacy Policy Information.

3)  How much will this service cost me?
Nothing! It is totally free to you. Your mobile provider's standard rates for sending and receiving text messages may still apply. Check with your mobile phone provider.

4)  How come the service is free, what’s the catch?
There is no catch at all. We find you valuable sales deals and bargains from merchants who want to reach you with their best promotions. We save you time and money. Why pay full price when some merchants want to work with you by reducing their price.

5)  Is there anything to download?
Nop. Unlike many services out there that requires data plans. Our service uses simple text messages. We respect your privacy. No costly downloads.

6)  How do I set up my account?
Just enter your information on the sign up page and you are good to go. It takes about 2-3 minutes to sign up. Wait for your verification code from your mobile phone to complete the registration or subscription.

7)  How can I turn off or on my deal alert?
That is simple. Just reply your deal alert message with the word “ Get STOP” or log back in into your account and go under profile , click the button that says stop. That will shut the deal alert down and you will no longer receive deal alerts again for that deal subscription.

8)  How many deal request or subscription can I enter under my profile ?
As many as you want. There is no limit to what you like to get a deal on. Just name it . From toys to spa services, restaurants to airline tickets. Computers to electronics. Anything you can think of.

9)  Can I forward deal information to my friends and family?
This is simple to do. Just find forward on the menu, and use your phone address book to send the deal information to your friends and family so that they too can save on what they like to buy. Even better tell them to sign up.

10)  Which Mobile phone provider do you support?
Valklub works on all major mobile providers in the India including Airtel, Vodaphone, Reliance, Idea etc.

11)  What is text messaging?
Text messaging is a popular method of sending short messages using the keypad on your cellular phone. It is derived from SMS which means short messaging service. It is very popular in Europe and Asia. Mobile phone users in other countries even do their banking on their cell phone. It is simple, very convenient and a cheap way to connect and get information or communicate for quick instant messages.

12)  Do I have to pay long distance charges for text messaging?
Nop. Different mobile phone providers have various packages for text messaging.

13)  What if I don't have a cell-phone?
A cell-phone is needed to use our free service. The system does not support regular home telephone.  You may also use our web service and print free coupons from www.valklub.com.

14)  Is text messaging like instant messaging?
Nop. Text messaging is simple, instant and inexpensive. Instant messaging which is used on computer and some phones is another quick way to connect with people. But more people use text messaging than Instant messages.

15)  How long does a text message take to receive?
Text messaging is usually instant, may take 3-60 seconds to get to you sometimes depending on your providers network.

16)  I read in the newspaper that there were laws against advertising on cell phones?
While it is true there are strict laws against spamming to your cell phone. When you signed up for our valuable service, you are asking Valkub to forward valuable sales deal information to you. You are requesting information from us, which we will deliver to you for free. That is not against the law but providing benefit to you.

17)  Is your service available Nationally?
At present our service is for Delhi/NCR users only, although we are soon launching our service in Mumbai and Bangalore etc.


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